Walid ElSharqawi / Contact us

A question brings you closer.
To the right choice.

Comparing models, checking a size, asking about delivery, or following up on an order? Share the details you have and we'll start there.

Write a message Visit the showroom
Editorial bedroom photograph

Service starts with understanding

How can we help?

Choose your enquiry topic to see which details will help us understand your request.

Choosing a model or size

Share the models you are comparing, your bed dimensions and an approximate budget.

Start your enquiry

Delivery and availability

Share the model, size, governorate and area, plus floor or access details. Ask us to confirm delivery cost and timing before you agree.

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Existing order

Include your order or invoice number, then describe the question or update you need.

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Warranty or exchange

Include your order number if available, the model and size, and a clear description of the help you need.

Start your enquiry

Here after your choice

Your order. A clear way to follow up.

Check your order confirmation, or send the details we need to review your enquiry.

Start with your confirmation.

Open your purchase confirmation and select View order. If you have an account linked to the purchase, sign in to review your orders.

Open your account and orders

Need a delivery update?

If the confirmation is missing or you need clarification, send your order or invoice reference and question. If the reference is unavailable, mention that in your message.

Ask about an existing order

An issue after delivery?

Prepare your order reference, model and size, delivery date if available, and a clear description. The team reviews the purchase details, records the case and replies with its reference and next step according to the case and model terms. Follow up with the same reference by replying to the team’s email.

Start a service enquiry

Shipping updates depend on the shipment being recorded and available tracking information. If the status does not show the latest progress, contact us to confirm the details.

Choose how to get in touch.

For delivery questions, include the model, size, and governorate. For an existing order, add your order number.

Message Walid on WhatsApp

Include the model and size, or your order number for an existing order.

Call Walid

+201110515660

Send an email

walidelsharqawi101@gmail.com
How do I check delivery time and cost?

Send the model, size, governorate, and area. Check availability, delivery time, and cost before confirming, including any floor or access details that need clarification.

Tell us what you need.

For a comparison, include model names and size. For order support, include your order number and question.

Choose a topic and describe your request. Do not send card details or passwords.

Existing order details · optional

These details help us review your enquiry. Leave them blank for a question before buying.

Keep your invoice, product label and relevant photos. This form does not accept attachments; start with a written description and do not send card details or passwords. Sending an enquiry does not automatically approve a warranty claim or exchange.

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